Program Management Guide
About this Guide
Based on PIH’s experiences, this guide offers an approach to starting, revamping, or expanding a program in the field. Its aim is to help program managers solve challenges commonly faced in resource-poor settings.
Please share your feedback on the guide in the comment box provided below.
- Sharing Lessons Learned
- 1 Learning about the Local Context
- 2 Understanding Legal Matters
- 3 Building Site Infrastructure
- 4 Managing a Procurement System
- 5 Strengthening Human Resources
- 6 Improving Programs through Training
- 7 Improving Outcomes with Community Health Workers
- 8 Establishing a Financial System
- 9 Creating a Development Strategy
- 10 Working with Partners
- 11 Addressing the Social Determinants of Health
- 12 Using Monitoring and Evaluation for Action
- 13 Conducting Research
- 14 Maximizing Impact through Advocacy
Sharing Lessons Learned
Download the Guide Download the Intro
Intro includes a Note to the Reader and a list of abbreviations
Join a Virtual Expert Panel Discussion, Integrating M&E for Health Systems Strengthening, April 2-6, 2012 at GHDonline.org.
Panelists include Lisa Hirschhorn, Director of Monitoring, Evaluation and Quality for PIH, and Wesler Lambert, Director of Monitoring and Evaluation for Zanmi Lasante, Haiti. Panelists will address key themes from the Program Management Guide and share their thoughts on how to integrate M&E into programs to support health systems strengthening.Click here to join this free online event.
During the last 25 years, Partners In Health has worked with our partners in 12 countries to break the cycle of poverty and disease by delivering high quality care and addressing the needs of the poor. Many inquiries from those working to promote and implement effective rights-based approaches to the delivery of health care in difficult settings made us aware of the value of sharing strategies that have helped us to implement and to improve our programs, including:
- Planning the layout of a health facility
- Working effectively with the public sector
- Procuring medicines and supplies
- Hiring local residents
- Training clinicians and community health workers
We recognize that there is not a one-size-fits-all approach to this work, and that contexts are varied and ever-changing. We have posted The Program Management Guide online to facilitate feedback from those who are using it in the field, as well as from program managers and practitioners who are using other successful approaches not identified in this work. We hope this guide will bring about a productive conversation on ways to learn from each other and to improve service.



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