Program Management Guide
About this Guide
Based on PIH’s experiences, this guide offers an approach to starting, revamping, or expanding a program in the field. Its aim is to help program managers solve challenges commonly faced in resource-poor settings.
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- Sharing Lessons Learned
- 1 Learning about the Local Context
- 2 Understanding Legal Matters
- 3 Building Site Infrastructure
- 4 Managing a Procurement System
- 5 Strengthening Human Resources
- 6 Improving Programs through Training
- 7 Improving Outcomes with Community Health Workers
- 8 Establishing a Financial System
- 9 Creating a Development Strategy
- 10 Working with Partners
- 11 Addressing the Social Determinants of Health
- 12 Using Monitoring and Evaluation for Action
- 13 Conducting Research
- 14 Maximizing Impact through Advocacy
Unit 1: Learning about the Local Context
The unit examines the importance of and challenges in understanding the context in which you operate your health services—not only people’s daily interactions, but also the larger forces of history, politics, and economics that inform local conditions and standards of living. Collaborating with public health officials at all levels is critical to see where and how you can contribute. Engagement with community members is the best way to learn what they need, and how you can help. Through listening to them, you can begin to foster reciprocal respect and trust between your program and the community.
Introduction
- Health profile
- Population groups
- Community leaders
- Culture
- Geography
- Government
- Healthcare system
- History and politics
- Economy
- Infrastructure
- Educational institutions
Conclusion
Resources
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