Resource Coordination and COVID-19 Response

To stop the spread of COVID-19, infected and exposed individuals must isolate from others. However, many people lack access to nutritious food, they struggle to pay rent, or have limited sick leave or employment protections, making it difficult or impossible to isolate without help. Through care resource coordination, jurisdictions can address the social determinants of health and reduce disparities currently exacerbated by fragmented social service ecosystems.

Resource Coordination and Contact Tracing

Care resource coordination facilitates the social, material, and other supports that COVID-19 cases and contacts need to safely isolate or quarantine. Today, millions in the U.S. struggle to meet basic needs and not everyone can quarantine and isolate equally. Resource coordination is an essential part of an equitable pandemic response and can be applied far beyond COVID-19.

Technical brief
Care Resource Coordination White Paper: An Essential Pillar of an Effective and Equitable Pandemic Response
Monday, April 26, 2021
Technical brief
Care Resource Coordination Deck: An Essential Part of an Effective and Equitable Pandemic Response
Thursday, December 10, 2020
Webinar
CRC Learning Series Kickoff Webinar
Monday, October 19, 2020

Resource Coordination and Vaccination

Vaccination represents a rare and important opportunity to connect vulnerable communities and individuals to the health and public health systems. In addition to promoting access COVID-19 vaccination programs can be leveraged to improve community trust in the health system by building sustainable linkages to both primary health care services and broader community resources.

Tools and protocols
Building Healthier Communities: Leveraging COVID-19 Vaccination to Address Social Determinants of Health (Operations Manual)
Tuesday, March 23, 2021
Webinar
Achieving Equity in Vaccine Rollout: Integrating Social Support Programs to Build Healthier Communities
Wednesday, March 17, 2021
Technical brief
Recommendations for achieving equity in the US COVID-19 vaccine rollout: expanding vaccination access for the most vulnerable and integrating social support programs to build healthier communities
Friday, February 5, 2021

Care Resource Coordination Case Studies

Each case study in this series is an example of how resource coordination programs have been designed and rolled out in a specific context and is written in collaboration with the program. Implementers reflect on successes, challenges, and share key lessons learned from their experience.

Tools and protocols
CRC Case Study: The CORE Care Resource Coordination Program in Fulton County, Georgia
Wednesday, June 30, 2021
Tools and protocols
CRC Case Study: The Immokalee, Florida Program
Thursday, June 3, 2021
Training
CRC Case Study: The Massachusetts CTC Care Resource Coordination Program
Wednesday, April 28, 2021
Technical brief
CRC Case Study: The New York City Test & Trace Corps Take Care Program
Monday, April 26, 2021
Technical brief
CRC Case Study: The North Carolina Community Health Worker and Support Services Programs
Monday, March 1, 2021