Unit 5: Strengthening Human Resources
The care you take in managing your organization’s employees will ultimately be reflected in the care that patients receive. An important aspect of human resources in impoverished settings is the investment in human capital. The unit discusses ways to recruit and retain local workers at all levels of your organization. Hiring and training community health workers in particular can decrease the patient load at health center. Beyond increasing the ability of local residents to earn a living in the short term, this emphasis on capacity building can have a long-lasting impact on the health of communities.
- Staffing a core team
- Collaboration with the Ministry of Health
- Task shifting
- Local labor laws and practices
- Human resources planning
- Employee relations
- Staff supervision
- Professional development
- Staff retention
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